Archive for Communications

"No Sweat Public Speaking! - Theatre Seats - back

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Wouldn’t It Be Nice If. . .

Before your presentation, your Audience had specific instructions and training on how to be a Good Audience?

An audience can make or break a presentation.

A good, enthusiastic group gives the speaker responses and energy that lead to a better presentation.

Audiences with individuals who have their own agendas and don’t respect the speaker’s efforts, can disrupt an otherwise, good presentation.  This can lead to, frustration for the presenter, a less than stellar performance, and the audience not GETTING the speaker’s message.

If the speaker has developed and practiced a speech, the audience should follow certain “Guidelines” that give the presenter an opportunity to deliver their message so the audience GETS IT!  They don’t have to agree with all of it.  They don’t have to agree with any of it.  However, unless they GET IT! there can’t be a significant discussion going forward.

To help the speaker, and the audience, I’ve compiled a set of:

Audience Instructions

  1. Arrive well before the scheduled event.
    • Arriving after an event has started and finding a seat is disruptive to everyone.
  2. If you can meet the presenter before their presentation, be Read More→
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No Sweat Public Speaking! - The "F" Word

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Embrace It!

I’m going to use the “F” Word today.

I know I’ve already made some of you uncomfortable.

You don’t like that word directed at you.

If you direct it to others, it’s not well received.

The Truth: Failure Gets a Bad Rap!

We learn far more from our failures than things we do correctly the first time.  This certainly applies to Public Speaking and Presenting.

One of my mantras is:
Speaking Opportunities are Business, Career, and Leadership Opportunities.”
No one has everchallenged me on it.  Many agree they should take and make as many Speaking Opportunities as possible.  If they do, they will grow their businesses, advance their careers, and increase their leadership roles.

Speaking Opportunities are also Learning Opportunities.
Things we learn from public speaking are often not from
presentations going smoothly and without any flaws or snafus. Sometimes, it’s quite the opposite!

Many of the public speaking skills I have came about because I forgot, messed up, or didn’t even know about using them in presentations. Read More→

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"No Sweat PUblic Speaking" - Spare Tire

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Murphy, of Murphy’s Law, 

always seems to be lurking around the corner, waiting to pounce on an unsuspecting victim.  That casualty could be you!

Always be prepared for anything and everything you can control.

If the computer crashes, projector dies, or sound system goes silent, you must still present your material!  There are people in the audience who came to learn something.  It’s your presentation and your responsibility they don’t leave disappointed.

Be sure your “trunk” is well equipped for all contingencies.
If I’m using slides, I backup my presentation on a USB flash drive.  Because I use a mac, my slideshows are made with iWork Keynote software.  I export copies to PowerPoint and convert, also, to PDFs.  The PDF conversion is done because they work when versions of PowerPoint and Keynote are not the versions on a backup computer.

I also print a copy of my slideshow in Light Table view, which allows Read More→

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Your Elevator Speech is a Mini-Presentation 

CLICK to Open Booklet

Use this as a Template for Your Elevator Speech!

An Elevator Speech is what we deliver when introducing ourselves at networking events, business meetings, or when meeting anyone for the first time.

The term, Elevator Speech, implies it’s something that won’t take very long to deliver.  If someone’s only going to be in an elevator with you till the next floor, it may be less than a minute.  It’s not an exercise to take casually.

Just as an Elevator goes up one floor at a time, the Elevator Speech should be delivered “by the floor.”

At each stop, the verbal and/or nonverbal signal to look for is, “Tell me more.”

Everyone doesn’t want to go to the Top Floor with you.  Some don’t want to leave the lobby! There is no need to waste time and energy taking them all the way up.

The Elevator Speech can be a good tool for Qualifying and DisQualifying prospects.

The Elevator Speech starts simple. As interest and time permit, it is expanded.

Again, not everyone wants to go with you to the Top Floor and you don’t want to take everyone there.

Let’s get in the Elevator and start going up!

1st Floor  -  Describes Who You Are
Hello! 
My Name is Fred Miller.
That may be all someone wants to know about you – Your Name.

2nd Floor  -  Describes What You Do
I’m a Speaker, a Coach and an Author.
That’s what I do.
Hopefully, they want to know: Read More→

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Verbal Communication

Have you ever watched a Professional Mime? They speak no words, but communicate very well, don’t they!

If they were to use their voice, their NonVerbal Communication: eye contact, facial expressions, gestures, posture, and body movements, would outweigh their spoken words.

Our NonVerbal Communication carries more weight than the words we say and how we say them.

Example: The speaker on the podium says, “I’m very excited to be speaking to this group today.”  At the same time, he is yawning, not giving eye contact to anyone in the audience, and continually looking at his watch.  What’s the message he’s sending?

Everything in the Delivery of our presentation must be in sync, else the audience will believe what they “See.”

While we can consciously use our NonVerbal Communication Skills to emphasize parts of our presentation, it’s important to remember that we exhibit involuntary NonVerbal Communication, also. Read More→

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“If it’s Sunday, it’s Meet the Press.”

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This is how David Gregory, the moderator of the the longest-running television series in American broadcasting, signs off each Sunday morning.

Tim Russert, the previous host, and all hosts before him, signed off with the same words.  It’s part of this weekly television news/interview program’s Branding.

Branding yourself and company in several ways, so others know who you are and what you do, should be part of your marketing strategy.  Using it in your Closing can be particularly effective.  This is because of the Law of Primacy and Recency which says, “The last thing the audience sees and hears will be the first thing they will remember.”

If you’re a fan of the great motivational speaker Zig Ziglar, you know his presentations always closed with his Branded Tag Line, “I will see You - At The Top!”

My good friend and internet marketing expert Russ Henneberry blogs on the site,
Tiny Business, Mighty Profits.  He closes and Brands his presentations with the statement, “Starting tomorrow, do the things we worked on today, and Your Tiny Business will have - Mighty  Profits!”

If you hear the phrase, “It just works!” you associate it with Steve Jobs.  Another of his favorites was, “And one more thing!”  Combine those statements with a black turtleneck sweater, blue jeans, and white sneakers and you have the Brand, Steve Jobs!
That Brand was, and will forever be, associated with the bigger Brand, Apple.

I’ve worked very hard on my “No Sweat!” Brand: Read More→

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Really?

I’ve sometimes heard this from executives, business owners, and other professionals.

It’s all about how you define the word “Presentations,” isn’t it?

Here are some questions for them:

  • Does anyone ever talk to a prospect?
  • Does anyone ever talk to a client?
  • Do you have salespeople?
  • Does anyone work in customer service?
  • Do co-workers ever discuss the opportunities and challenges of their job?
  • Do co-workers ever discuss the opportunities and challenges of the company?
  • Does anyone ever attend networking events?
  • Does everyone have an elevator speech in case someone asks them what they do and where they work?
  • Are there ever company meetings?
  • Does anyone ever attend trade shows or conventions?
  • Do you ever have a booth at one?
  • Do teams ever meet?
  • Do you ever have vistors?
  • Does anyone ever visit other companies.
  • Do you ever have an Open House for clients and prospects?
  • Does anyone ever interview job candidates and/or suppliers?
  • Here are some more questions:

    • Do you believe Speaking Opportunities are Business Opportunities? Read More→
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    The Doors of Opportunity!

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    "No Sweat Public Speaking!" Key to Door of OpportunityOpportunity is waiting!

    On the other side of that door is Lots of it!
    How do we unlock and open it?

    Speak!

    Public Speaking/Presenting
    is the Key to opening the
    Doors of Opportunity!

    Here’s why:
    We perceive really good speakers as Experts!

    Perception is reality, and we like to work with Experts.

    The Research Shows:
       •  Speaking Opportunities are Business Opportunities!
       •  Speaking Opportunities are Career Opportunities!
       •  Speaking Opportunities are Leadership Opportunities!

    The people who take and make Speaking Opportunities grow the perception they are Experts. They grow their businesses, careers, and leadership possibilities.

    Think of great business and political leaders.  Many attained their positions because of their great Read More→

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    Oct
    27

    The Five Laws of Presentation

    Posted by: | Comments (4)

     To be a Successful Speaker, these are Not Optional!

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    To be successful in anything, there are Very Specific Laws that apply.  These are not suggestions!  The Public Speaking / Presentation World is no exception.

    The following Five Laws of Presentation  are essential if a high quality presentation is the goal.

    Read them – Study them – Apply them!

    1. Know your “Stuff!”
    1. Really know your material.
    2. Continually study and keep abreast of the latest information.
    1. Read books and blogs on the subject.
    2. Set up google alerts for specifics that will help you stay up to date.
  • Strive to be the expert on the subject.
  • Know how to Present.
    1. Be proficient with all the Components, Parts and Elements of a great presentation.
    2. Have great content and use all the verbal and nonverbal communication skills available to deliver your presentation.
    1. Remember: Delivery trumps Content – NonVerbal Communication trumps Verbal Communication and Everything must be in sync!
  • If you use slides, Read More→
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    Being Audience Centered is a mandate for speakers.  Great presenters know: It’s all about the audience, and not about them.  When a speaker takes their focus off the audience the presentation suffers and the odds of them GETTING IT! lessen.

    In most cases, the audience came to learn something, not to see or hear the speaker.

    We speakers are the messengers.  It’s incumbent upon us to deliver information in a manner that educates, entertains and simply explains it.

    However, it’s a Two-Way Street.  We speakers need things from the audience to do our job to the best of our ability.  We need the Audience to be Speaker Centered.  They should be focusing on the Speaker!

    Here are some of those things that will help us Deliver Better to You:

    • Give us your undivided attention – Please! Read More→
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