Archive for Non-Verbal Communication
Speakers: Instructions For Your Audience Are. . .
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Wouldn’t It Be Nice If. . .
Before your presentation, your Audience had specific instructions and training on how to be a Good Audience?
An audience can make or break a presentation.
A good, enthusiastic group gives the speaker responses and energy that lead to a better presentation.
Audiences with individuals who have their own agendas and don’t respect the speaker’s efforts, can disrupt an otherwise, good presentation. This can lead to, frustration for the presenter, a less than stellar performance, and the audience not GETTING the speaker’s message.
If the speaker has developed and practiced a speech, the audience should follow certain “Guidelines” that give the presenter an opportunity to deliver their message so the audience GETS IT! They don’t have to agree with all of it. They don’t have to agree with any of it. However, unless they GET IT! there can’t be a significant discussion going forward.
To help the speaker, and the audience, I’ve compiled a set of:
Audience Instructions
- Arrive well before the scheduled event.
- Arriving after an event has started and finding a seat is disruptive to everyone.
- If you can meet the presenter before their presentation, be Read More→
The Fear of Public Speaking – KSDK Interviews. . .
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Me!
St. Louis (KSDK) - It could be a wedding toast or a class assignment in high school or college. Most of us get anxious when we’re asked to talk to an audience.
It’s the number one phobia, called glossophobia. When it comes to talking the talk, many people would rather get a root canal or an IRS audit than make a speech.
Click the video player above to watch the report.
Fred Miller’s book is No Sweat Public Speaking!, and among his tips: people remember the first and last thing you tell them, so Have a strong opening and a strong close to your speech, have confident body language, remember that the audience is on your side and they want you to succeed.
KSDK
Transcript of Interview Read More→
The Elevator Speech Booklet – CLICK to Open!
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Your Elevator Speech is a Mini-Presentation
CLICK to Open Booklet
Use this as a Template for Your Elevator Speech!
The term, Elevator Speech, implies it’s something that won’t take very long to deliver. If someone’s only going to be in an elevator with you till the next floor, it may be less than a minute. It’s not an exercise to take casually.
Just as an Elevator goes up one floor at a time, the Elevator Speech should be delivered “by the floor.”
At each stop, the verbal and/or nonverbal signal to look for is, “Tell me more.”
Everyone doesn’t want to go to the Top Floor with you. Some don’t want to leave the lobby! There is no need to waste time and energy taking them all the way up.
The Elevator Speech can be a good tool for Qualifying and DisQualifying prospects.
The Elevator Speech starts simple. As interest and time permit, it is expanded.
Again, not everyone wants to go with you to the Top Floor and you don’t want to take everyone there.
Let’s get in the Elevator and start going up!
1st Floor - Describes Who You Are
Hello! My Name is Fred Miller.
That may be all someone wants to know about you – Your Name.
2nd Floor - Describes What You Do
I’m a Speaker, a Coach and an Author.
That’s what I do.
Hopefully, they want to know: Read More→
Remember: NonVerbal Communication Trumps. . .
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Verbal Communication
Have you ever watched a Professional Mime? They speak no words, but communicate very well, don’t they!
If they were to use their voice, their NonVerbal Communication: eye contact, facial expressions, gestures, posture, and body movements, would outweigh their spoken words.
Our NonVerbal Communication carries more weight than the words we say and how we say them.
Example: The speaker on the podium says, “I’m very excited to be speaking to this group today.” At the same time, he is yawning, not giving eye contact to anyone in the audience, and continually looking at his watch. What’s the message he’s sending?
Everything in the Delivery of our presentation must be in sync, else the audience will believe what they “See.”
While we can consciously use our NonVerbal Communication Skills to emphasize parts of our presentation, it’s important to remember that we exhibit involuntary NonVerbal Communication, also. Read More→
“No One Here Gives Presentations.”
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Really?
I’ve sometimes heard this from executives, business owners, and other professionals.
It’s all about how you define the word “Presentations,” isn’t it?
Here are some questions for them:
- Does anyone ever talk to a prospect?
- Does anyone ever talk to a client?
- Do you have salespeople?
- Does anyone work in customer service?
- Do co-workers ever discuss the opportunities and challenges of their job?
- Do co-workers ever discuss the opportunities and challenges of the company?
- Does anyone ever attend networking events?
- Does everyone have an elevator speech in case someone asks them what they do and where they work?
- Are there ever company meetings?
- Does anyone ever attend trade shows or conventions?
- Do you ever have a booth at one?
Here are some more questions:
- Do you believe Speaking Opportunities are Business Opportunities? Read More→
Speakers: The Last Thing you do, will be. . .
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The First Thing the Audience
will Remember!
will Remember!
The Law of Primacy and Recency states:
The First and Last Things your audience hears
and sees, will probably be remembered more
than anything else in your presentation.
Of the two, the Closing will be better recalled.
Knowing that Law is important for several reasons.
- It’s why speakers should have a Strong Opening
and a Strong Closing!
- The Opening should grab the attention of the audience and make them desire to hear more.
- Example:
- “Picture this! Friday is our annual Open House and the president of the company wants each department to give a fifteen minute presentation. I have you scheduled for 1:15 – right after lunch!”
Public Speaking is the Key to Opening. . .
Posted by: | CommentsThe Doors of Opportunity!
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Opportunity is waiting!
On the other side of that door is Lots of it!
How do we unlock and open it?
Speak!
Public Speaking/Presenting
is the Key to opening the
Doors of Opportunity!
Here’s why:
We perceive really good speakers as Experts!
Perception is reality, and we like to work with Experts.
The Research Shows:
• Speaking Opportunities are Business Opportunities!
• Speaking Opportunities are Career Opportunities!
• Speaking Opportunities are Leadership Opportunities!
The people who take and make Speaking Opportunities grow the perception they are Experts. They grow their businesses, careers, and leadership possibilities.
Think of great business and political leaders. Many attained their positions because of their great Read More→
The Magic of the Rule of Three
Read It – Understand It – Use It!
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Three has always been Magical!
• The Three Wise Men.
• Three Strikes You’re out!
• Rock, Paper, Scissors.
It is also one of the best techniques presenters can use for ensuring their audience GETS IT!
Andrew Dlugan sums the Rule of Three up like this:
“Using the Rule of Three allows you to express concepts more completely, emphasize your points, and increase the memorability of your message.”
In his book, Writing Tools: 50 Essential Strategies for Every Writer, Roy Peter Clark provides insights to the Magic of the Number Three:
- Use One for power.
- Use Two for comparison, contrast.
(right – wrong, black – white, up – down, hot – cold) - Use Three for completeness, wholeness, roundness.
- Use Four or more to list, inventory, compile, and expand.
Make use of the Rule of Three in your presentations with the proper, inflection, cadence, and pauses, and I guarantee better speaking!
I’ve taken Dugan’s and Clark’s advice to heart and incorporated it into my presentations. What follows are examples from my Keynote Presentation, “No Sweat Public Speaking!”
Read them with the Rule of Three in mind. You’ll understand and remember more than if I had written them without using the Rule of Three! Read More→
Your PRESENTATION needs a MAKEOVER If. . .
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When was Your Presentation
last updated?
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If it’s been awhile - Keep reading!
Doing a Presentation Makeover
makes sense if:
The Information You Want to Convey is Important.
It should be Important!
Important to the audience and
Important to you!
If it’s not important, Why are you doing it?
“The presentation you and/or your team deliver:
directly reflects upon the presenters and those developing the presentation.”
You might need a
Presentation Makeover if you. . . Read More→
Build a Three-Legged Stool to be an EXPERT!
Posted by: | CommentsWe like to work with EXPERTS – Don’t we?
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Naturally, we want people to perceive us as an EXPERT. Perception is reality, and people like to work with EXPERTS - Correct?
Being perceived as an EXPERT grows your:
1. Business
2. Career
3. Leadership Opportunities
EXPERTS also get paid more for the products and services they provide.
You can accomplish this by standing on a Special Three-Legged Stool that you build!
Here is what those Special Legs are: Read More→
